Outsourcing: Which Jobs Will Go?
Jobs Going: mainly sitting at a desk, working on a computer, talking on the phone
Jobs Staying: require a lots of personal contact
- elementary and secondary schools need someone on-site teachers
- college professors are more at risk because of online learning.
- production work can move to cheaper locations; writers, actors and directors need to understand American culture.
- billing, lab work and reading X-rays can be done anywhere.
- anyone who touches a patient -- doctors, nurses, physical therapists -- needs to be close at hand.
- payroll and benefits processing jobs can go offshore; recruiters cannot.
- hard to send offshore
- eg. child care, police, firefighters, chefs, interior designers, attorneys, financial planners.
- who will have the money to hire these people is another question
Marketing, Advertising, Media:
- likely to stay here because they require an understanding of American culture.
- hard to export because they require interaction with a wide range of people.
- but company wide projects in global companies are handled by global teams
Sales: hard to outsource.
- programming is leaving but not all roles (eg. Solutions Architects and Client Relationship executives)
Companies that help other companies move work offshore include: Accenture, Affiliated Computer Services, Bearing Point (formerly KPMG Consulting), Convergys, EXL Service, IBM, OfficeTiger and WNS Global Services.
via San Francisco Chronicle